Change of Mind
We are happy to take returns up to 30 days for change of mind if the goods are in their original packaging and are in a resaleable condition with tags attached. The cost of postage or freight for items sent back to us for Change of Mind will be at your expense.
You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at
purchasing@workclobber.com.au. Please note that returns will need to be sent to the following address: Work Clobber Online, P.O. Box 4455 Myaree Western Australia 6960
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at
purchasing@workclobber.com.au.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Defective Workmanship or Materials
All products are covered under a 6 months manufacturers warranty if found to be faulty or defective (subject to assessment upon return).
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at
online@workclobber.com.au.
